Confidentiality & Privacy Statement

All psychological services are conducted in accordance with professional ethical standards. Information shared during sessions is treated as strictly confidential and will not be disclosed to third parties without the client’s consent, except where disclosure is required or permitted by law (e.g., risk of harm to self or others, abuse of a child or vulnerable person, or legal court orders).

Client records are securely stored and accessed only for professional purposes. Reasonable measures are taken to protect personal data from unauthorised access, loss, or misuse.

Terms & Conditions of Psychological Services

Psychological services are provided for therapeutic and supportive purposes and do not replace medical or psychiatric treatment where required. Clients are responsible for active participation in the therapeutic process.

Appointments must be cancelled or rescheduled with reasonable notice. Missed or late cancellations may be subject to a fee. Fees, session length, and service arrangements will be explained prior to commencement.

By engaging in psychological services, clients acknowledge understanding and acceptance of these confidentiality, privacy, and service terms.